
What to Do First — Before Assuming the Worst
When a lockout happens, the first sixty seconds matter less than the next sixty minutes. Before anything else, take a breath and run through a quick mental checklist: Is there a spare key with a neighbor, family member, or hidden in a lockbox? Is a rear door, garage side door, or window slightly unlatched? For vehicle lockouts, is the passenger door or hatch unlocked? These are the only self-help options worth exploring — anything beyond that, like attempting to pry a door or use improvised tools on your lock, risks damaging weather stripping, door frames, mortise lock housings, and even the locking mechanism itself, turning a simple lockout into a costly repair job. If the quick checklist comes up empty, that is your signal to call a professional rather than escalate the situation.
The same caution applies to a child locked in a car. If your child is in distress, windows are fogging, or the temperature inside the vehicle is climbing — particularly brutal during a San Antonio summer when interior temps can spike past 130°F within minutes — call 911 immediately. Once emergency services are notified, call us at (210) 390-5404. Our technician can often be on scene while help is en route, ready to assist the moment it is safe and appropriate to do so.


